Operator-led capital for F&B & hospitality growth in Malaysia
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Case Studies

Real operational outcomes across F&B and Hospitality — delivered by
hands-on teams, not consultants

A selection of anonymized results showing how operator-led systems improve economics, yield, and asset performance.
Capex per key/outlet
Payback months
Delivery radius coverage (F&B)
Direct vs OTA share (hotels)
Central Kitchen & Procurement
01.
Aggregate volume, standardize specs, and secure pricing through structured vendor SLAs.
Menu Engineering & Pricing
02.
Measure contribution margin by item, promote heroes, retire laggards, and ensure consistent plating.
Channel Mix & Delivery Economics
03.
Optimize platform promos, build first-party ordering, and set packaging that protects quality and margin.
Labor Model & Scheduling
04.
Right-size staffing with productivity-based rota templates and certification ladders.
Kitchen Throughput & Line Design
05.
Remove choke points, refine KDS routing, and reduce ticket times at peak.
Menu Engineering & Pricing
06.
Measure contribution margin by item, promote heroes, retire laggards, and ensure consistent plating.
Yield & Capex Audit
Malaysia
Boutique Hotel
problem
Static ADR, rising OTA dependence, and inconsistent room readiness.
RevPAR
8%
Table turns
14%
GOP margin
2.3 pts
What we did
Reset BAR ladders & LOS rules
Staff pacing and room readiness redesign
OTA-to-direct strategy & metasearch plan
East Coast
Family-Owned 3-Star Hotel
problem
Aging rooms and utilities causing guest complaints and inefficiencies.
Projected payback
28 m
Utility efficiency
12%
Review score
0.3 pts
What we did
Tender-ready brief + payback modelling
Itemized capex pack: soft goods, lighting, bathroom upgrades
Itemized capex pack: soft goods, lighting, bathroom upgrades
F&B Playbook
Malaysia
Cloud Kitchen Portfolio
problem
High delivery discounts and unclear channel mix strategy.
Delivery margin
6–9 pts
Cancelled orders
18%
Prep time consistency
22%
What we did
Rationalized menu for delivery economics
Packaging/portion review
Built promos with guardrails
QSR Chain
Penang
problem
Over-prepping, portion variance, and low morning sales.
Waste
14%
Average check
7%
Morning daypart
11%
What we did
Waste control routines
Labor scheduling redesign
Labor scheduling redesign
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Ready to improve your
F&B or Hospitality
performance?

Rent-to-sales %
Total occupancy cost %
Expected sales by day-part (F&B)
Expected RevPAR uplift (hotels)
TAS Industries
+60 123 456 789 contact@tasindustries.my
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